Factors that hinder early detection of a crisis

Definition of crisis

The crisis is an idiomatic concept that the Arabs used as an indication of distress and drought, and in the English language it means change for the better or for the worse, and that the word crisis indicated the turning point of the disease, and that Heath Wimlaz had indicated in following the discussions of the crisis that some of the definitions that were studied are characterized by the existence of an error Or a turning point in the organization, and the need for administrative efforts that went beyond the natural sequence has been emphasized, and work to focus on stress and insufficient control, in addition to that some have indicated that there is weakness in preparations and preparations to face crises, and Timothy Coombs has defined crisis communication A perception of an unpredictable event that threatens the important expectations of stakeholders.

A crisis is a major threat to operations that have negative consequences if it is not addressed and dealt with properly. The remedy is the potential damage that the crisis can cause to the organization or stakeholders, and the crisis can threaten two things that are related to each other, namely:

• Public Safety.
• financial loss.

Definition of crisis team

Crisis management resorts to dealing with any new crisis, and it is done through a specialized team, and this team differs from the management that specializes in crises, which is called “crisis management”, as crisis management is the department that has a continuity and always works in the organization, In addition, it is included in the organizational structure of the organization, while the crisis team, which is the team that works when a crisis exists and is assigned through crisis management, deals with the crisis and seeks to address it and reduce its seriousness, and that this team must perform specific functional tasks in order to deal with the crisis And it may require the work of this continuous team after the crisis to solve the problems that resulted from it, and it is possible that the team will be dissolved after the crisis is dealt with.

Factors that hinder the discovery of the crisis

Different crises affect societies, and these crises take different forms, such as electronic attacks or natural disasters such as floods, earthquakes, etc. Therefore, it is necessary for early detection of the crisis to take place, but there are some factors that hinder the detection of an early crisis and prevent the issuance of early warnings that predict the imminence of a specific crisis, and they are manifested in :

• Withholding data, information and knowledge related to the potential crisis from individuals and entities who need it to take some appropriate decisions and to work on studying and addressing weaknesses, and for this we find that early warning is completely hidden from these individuals and entities.
• Sometimes the organization is unable to respond appropriately at the time of the surrounding and potential danger, and among these dangers are crises.
• The inability of the economic entity to respond effectively in a timely manner to the surrounding dangers.
• There is a misconception among individuals of economic activity regarding the capabilities of this activity, and the strength of its immunity against these crises, as this misconception leads to not giving sufficient attention to risks and crises, and this leads to the occurrence of the activity in crises before any early warning or signal related to this is detected. the crisis.

Factors affecting crisis management

The factors that may affect crisis management are:

• Psychological factors that are an important element for the individual responsible for crisis management.
• Have restraint and confidence in addition to being calm.
• Have patience, wisdom and sound thinking in the field of planning to work on managing the crisis and providing appropriate solutions to it.
• Basic knowledge must be present in psychology, in addition to that it needs to control emotions and feelings and avoid anxiety and neglect.
• Good knowledge of the organization's surrounding environment, which relates to the cultural, social and political system of society, must be demonstrated.
• Crisis management requires quick and decisive decision-making in addition to planning and implementing emergency management.
• Good knowledge of local laws and regulations relating to defamation and misinformation is required, as the legal and legislative components are closely linked to the ethical aspects of society.

Methods of dealing with the crisis

There are many different ways in which crisis is dealt with. These are manifested in:

Crisis denial:

And in it, the media blackout takes place in addition to denying its occurrence, and the existence of any defect from the entity is not recognized, and things are claimed to be sound in the event that some news about the crisis is leaked, such as the liquidity crisis that faced the Egyptian economy.

Crisis suppression:

In which violence and force are used that work to destroy the primary elements, and not to respond to any pressure, and the goal lies in not escalating the crisis, and the move in this case is quick and the suspects in causing this crisis are dealt with and immediate intervention to eliminate them, such as the Chinese army that intervened to eliminate the student uprising .

Crisis quelling:

Violence and public clash are used in it by using force affecting the crisis, and no feelings or feelings are taken into account in this case, such as the Zionists' confrontation of the Palestinian uprising.

Crunch understatement:

In it, the crisis is underestimated, in addition to its impact and results, and it is dealt with by appropriate methods, in order to restore the entity to its consistency and balance.

Crisis relief:

In it, venting takes place and the boiling of what is in the souls is removed, and this method has conditions that are manifested in:

• That the crisis be studied extensively.
• Study the forces pressing on the crisis.
• To know the parties to the relationships, interests and rights.
• Adopting appropriate means of relief, and that these means require a lot of effort, as they work to weaken and fragment the main forces of the crisis.

Dilute the crisis:

This is done through main, sub-committees, and pop-up committees, which work to discuss the crisis and know the people who worked to form it. These committees usually take a period of time, and work to postpone their meetings many times until the crisis and its causes are forgotten.

Crisis Breakdown:

In it, the forces of the crisis are fragmented in order to make it easier to deal with, and each part of the crisis is dealt with separately, and works to reduce its seriousness. It takes place in three stages, which are manifested in:

• The clash stage Here, in this stage, violence is used to confront the crisis, and the extent of the cohesion of these forces and the willingness of each of them to continue the clash is determined.
• The stage of giving alternatives. This stage is implemented after fragmenting the efforts of each of the crisis forces teams, then it is easy to deal with each team and put forward alternatives.
• The stage of negotiation with each team. This stage is manifested by the polarization and absorption of each team separately through negotiation with it. The negotiation revolves around a comprehensive scientific vision.